Statistics:Lenovo 3.2GHz PCWindows 7 Home Premium 64-bit w/ SP1Droid System Version: 6.12.173.XT91.2Android Version: 2.3.6I have tried uninstalling and reinstalling the USB drivers, Motohelper, MotoCAST, driver updating, EVERYTHING that has been recommended so far online. I have also set the USB to Debugging on the phone, and juggled the settings between PC and USB Mass Storage. I will on very rare occasion get access to a drive on the phone so I can transfer a few songs or a picture, but aside from that I cannot access them regularly, and each unplug of the phone loses the ability to reconnect properly. I AM NOT SETTING UP THIS PIECE OF JUNK FOR 'CLOUD' ACCESS!!! IS THIS UNDERSTOOD?!?!?!
I want access to my phone PRIVATELY and WITHOUT UPLOADING ANYTHING, ANYWHERE. This means being able to use the USB cable AS IT WAS INTENDED.Message was edited by: Verizon Moderator. Firstly I'd take a step back and breathe a little.secondly I might point out that the vast majority of support on these forums comes from fellow owner/users. I would act with a bit more respect.Everyone gets frustrated, that's for sure.Now, you don't need anything special loaded to access the phone as a USB storage device.With the phone connected go to Device Manager and see if there are any Yellow Exclamation's on any of the devices?Do you have a multi-card reader on your computer? Could conceivably cause a drive letter assignment issue.Give us some details and maybe we can help.
If you do not have a USB mouse or keyboard, then disconnect other USB devices and reinstall the motohelper/drivers. I think your issue is that Motohelper sees another USB device and is failing at installing to support it.-Doc. Nov 16, 2012 This USB Driver is used for connecting your Motorola Mobile Device or tablet to a Windows computer via a USB cable in order for the computer to recognize the device. The driver also include MotoHelper utility. MotoHelper v.5.5.0 is a PC application that keeps your Motorola device drivers up-to-date.
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